Privacy Policy for HotelKitano

Effective Date: [Insert Date]

Last Updated: [Insert Date]

At HotelKitano, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, store, protect, and use your personal data when you visit our website or engage with our services. We comply with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Personal Data

When you use HotelKitano's services, we may collect the following personal data:

• Name

• Email address

• Phone number

• Payment information (processed responsibly adherent to PCI compliance)

1.2 Non-Personal Data

We also collect non-personal browsing data automatically, including:

• IP address

• Browser type

• Pages visited

• Time spent on pages

1.3 Google Analytics

We use Google Analytics to collect traffic data to improve our website's performance and user experience. Google Analytics collects information about how users interact with our website through cookies. For more information on how Google uses data, please review Google's Privacy Policy.

2. How We Use Your Data

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services

• Processing transactions and sending confirmation emails

• Communicating with you about your bookings or inquiries

• Analyzing usage data to enhance the quality and usability of our site

• Complying with legal obligations

3. Data Storage and Protection

3.1 Data Storage

Your data is stored securely on our servers and in accordance with local data protection regulations. We restrict access to your data to only those employees and approved third parties who need it for their designated roles.

3.2 Security Measures

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, and misuse. Security measures include:

• Data encryption

• Secure servers

• Regular security audits

• Access control policies

4. User Rights

Based on the GDPR and CCPA, you have the following rights concerning your personal data:

4.1 Access

You have the right to request access to the personal data we hold about you.

4.2 Correction

You have the right to request correction of any inaccuracies in your personal data.

4.3 Deletion

You have the right to request the deletion of your personal data. We may retain some data for legal reasons.

4.4 Objection to Processing

You have the right to object to the processing of your personal data in circumstances where we rely on legitimate interests as the legal basis.

To exercise any of these rights, please Contact Us using the contact details provided below.

5. Third-Party Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

For any data collected via Google Analytics, please refer to their privacy policy for information on how they handle your data.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Physical Address]

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This Privacy Policy is designed to help you understand how HotelKitano manages and protects your personal information. Thank you for trusting us with your data.